SERVICES INCLUDE:
- First point of contact for the operators - Ensuring that the relevant client stakeholder is informed
- Releasing the client to concentrate on its primary objectives
- Providing a dedicated email address for operators to submit their enquiries
- Collating all relevant information for the client to make an informed decision
- Highlighting and prioritising enquiries requiring urgent attention
- Liaising with clients stakeholders as required
- Organising works supervision, condition surveys, RF audits etc.
ADDITIONAL INFORMATION
Clients can rely on us to review and comment upon any correspondence or communication received from the operators and to direct the query to the appropriate stakeholder within the client organisation. Where required, we will make recommendations on the potential impact of say a major upgrade or antenna re-orientation (creating exclusion zones across the roof) and set out options available to the client and action their instructions, allowing the client to concentrate on their core business.